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Privacy Policy — American Plumbing Academy

Effective date: August 1, 2025

1. Introduction

American Plumbing Academy (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal data when you access our website or use our services.

2. What We Collect

Personal Information

  • Submitted data, such as name, email, phone number, address, billing and payment information, when you register, enroll, make purchases, or contact us.

  • Usage information, such as IP addresses, device/browser type, pages visited, referral and demographic data collected via cookies or similar tracking technologies during your visit (americanairconditioning.com).

3. How We Use Your Information

  • To provide, personalize, and manage our courses, resources, online store, and customer support.

  • To process payments—credit card details are transmitted securely (via SSL) and not stored post‑transaction (American Plumbing Institute).

  • To communicate updates, offers, newsletters, or materials, unless you have opted out.

  • To monitor and improve our website performance and user experience, using aggregated or anonymous information.

4. Cookies & Tracking Technologies

We utilize cookies and related technologies to recognize you, enhance your site experience, remember your preferences, and record site usage. You may disable cookies via your browser settings, though some functionality may be affected (All American Plumbing Heating & Air Inc.).

5. Sharing & Disclosure

  • We do not sell or rent your personal information to third parties for marketing purposes, except as required by law or to protect our legal rights (All American Plumbing Heating & Air Inc.).

  • We may share information with third-party service providers (e.g. payment processors, hosting, analytics) to support our operations—only under confidentiality agreements.

  • We may disclose data to comply with legal obligations, to address investigations or legal claims, or to protect the security or rights of our users or Academy.

6. Security of Data

We implement industry-standard safeguards, including SSL encryption and restricted employee access. While we strive to protect your data, no method of storage or transmission is fully secure—so we cannot guarantee absolute security (American Plumbing Institute, All American Plumbing Heating & Air Inc.).

7. Your Choices & Rights

  • Opt‑out: You can opt out of promotional emails and marketing communications at any time.

  • Access/Correction/Deletion: You may request access to, correction of, or deletion of your personal data by contacting us.

  • Cookie control: Manage or disable cookies through your browser settings.

8. Children’s Privacy

Our services are not directed at individuals under 13. We do not knowingly collect personal information from children under 13. If we become aware of such data, it will be removed promptly.

9. Cross‑Border Transfers

Your information may be transferred to servers or service providers in other jurisdictions. We will take reasonable precautions to ensure data protection wherever it is processed (americanairconditioning.com).

10. Updates to This Policy

We may update this Privacy Policy to reflect changes in practices or applicable law. When changes are made, we will post the revised date at the top. Continued use of the site following updates constitutes acceptance of the revised policy.

11. Contact Us

For privacy-related questions, to exercise your rights, or report concerns, please contact us at:
Email: info@americanplumbingacademy.com
Mailing address: PO Box 31811, Capitol Heights, MD 20731

Optional: Additional Considerations

Depending on your operations, you may need to address:

  • COPPA compliance (if children under 13 can enroll).

  • State-specific privacy laws (e.g. California consumer privacy rights).

  • Marketing SMS/text messaging opt-in/opt-out, if you engage via SMS.

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